QUANTUM OF THE SEAS

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Latest news

Overbooked cruise ship left guests behind in Brisbane

A number of guests booked aboard the 'Quantum of the Seas' were denied boarding in Brisbane due to overbooked guarantee staterooms, and without available cabins, on Nov 28, 2023. The 8-night South Pacific cruise is a round-trip itinerary from Brisbane, calling on ports in New Caledonia and Vanuatu before returning to Brisbane on Decr 6. Several guests received unexpected letters at the cruise terminal, alerting them to the unusual situation. “We regret to inform you that currently we have been unable to allocate a stateroom number to your reservation.” There was no explanation as to why staterooms were unable to be allocated. The impacted guests were reported to have booked “GTY” or “guarantee” cabins. Those reservations are made without specific stateroom numbers, but are usually assigned a few days before departure.

Search for missing passenger suspended

The US Coast Guard suspended the active search for the missing passenger from the 'Quantum of the Seas' 500-miles south of Kailua Kona, Big Island on April 27.after reviewing all relevant information of the case and discussing it with the next of kin. JRCC Honolulu watchstanders had received a report from the cruise ship of a man overboard on April 25 at 11:03 p.m. The cruise ship remained on scene to search for approximately two hours before resuming course for the Big Island. A Coast Guard Air Station Barbers Point C-130 Hercules aircrew launched at 7:00 a.m. Wednesday and arrived on scene at approximately 9:00 a.m. to begin searching. The aircrew completed five searches over the course of six hours while on scene.

Passenger went over board off Hawaii

The US Coast Guard was searching for an Australian passenger on the 'Quantum of the Seas', who fell overboard on April 25, 2023, at 11 p.m. while the ship was heading for Hawaii after leaving Tahiti with 5,389 passengers and crew on board, about was 1,400 kilometers from the Hawaiian coast. The missing passenger had boarded a Brisbane-Honolulu cruise. All the personnel was assigned to the search for the missing passenger. Passengers were asked to remain in their cabins for 90 minutes to allow for the search of the ship. Ships in the area were also called upon to participate in the search, under the coordination of the US Coast Guard. The missing man was the partner of a person who allegedly died on the vessel following a medical emergency 1,5 hours before, an information that has not been confirmed by Royal Caribbean.