NORWEGIAN DAWN

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Group of eight re-embarked in Dakar

The group of eight passengers which had missed the 'Norwegian Dawn' for more than one hour on March 27, finally re-embarked in Dakar on Apri 2. The first attempt to get the guests back on the ship occurred on April 1, when they hoped to re-embark at a port in Banjul, Gambia, some 1,800 miles from São Tomé and Príncipe. However, adverse weather conditions, as well as tidal restrictions meant that the ship could not dock safely. As a result, the guests had to chase the ship to Dakar, a distance of some 100 miles further. The Norwegian Cruise Line helped the passengers by facilitating their visas, and would pay them back for the trip from Gambia to Senegal. The passengers had traveled through seven countries in 48 hours to catch up with the ship.

Group of eight left behind in São Tomé and Príncipe

Eight holidaymakers who did not make it back to the 'Norwegian Dawn' in time have traveled for 15 hours through six different countries to catch up with the ship, so far without success. The passengers showed up too late when the ship wanted to sail from São Tomé and Príncipe on March 27, 2024. The eight guests, who were on the island on a private tour, missed the final call to the ship and therefore did not make the departure time of 3:00 PM LT. The tour operator contacted the captain to report that the passengers were on their way, but would be late. The Harbour Master tried to call the ship, the captain refused the call. They sent emails to Norwegian Cruise Line (NCL), the NCL customer service emergency number, and they said that the only way for them to get in touch with the ship was to send them e-mails, but they were not responding to the emails. Eventually the Sao Tome Coastguard loaded the eight passengers on a boat and took them to the anchored ship, but the captain told the Coastguard to take the passengers back to the island The group was left without their medication and incurred many additional costs, including not having credit cards to use in São Tomé and Príncipe. The passports of the stranded passengers were handed over to local port agents. The Norwegian Cruise Line was working with local authorities and was in contact with the stranded passengers. The group consisted of seven Americans and two Australians, four of which were elderly. One passenger had a heart condition, and another is a paraplegic. There was also a married couple from Delaware, and the wife was pregnant. The group of eight passengers traveled for hours through several countries to reach their ship in Gambia. However, the ship could not dock due to low tide. The group was trying to reach Daakar now, where the ship docked on April 2. Yet another passenger has been without heart medication for days and was very ill. Another passenger, who had been on a different tour, required acute care and was admitted to the São Tomé hospital, leaving her also stranded. The passenger's daughter in California was contacted to coordinate her return to North America. Report with photos: https://www.dailymail.co.uk/news/article-13260825/Australians-left-stranded-Africa-cruise-ship.html

Medevac off Kalamata

On Nov 18, 2023, at noon, the Central Port Authority of Kalamata was informed that a 75-year-old passenger of the 'Norwegian Dawn', which was sailing in the Messinian Gulf, needed immediate hospital treatment. The ship proceeded to the anchorage of Kalamata, and an Air Force helicopter hoisted the patient and transported him to the military airport of Kalamata, where he was picked up by an ambulance and transported to the General Hospital of Messinia for further medical care.