HARMONY OF THE SEAS

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Medevac in Cozumel

The 'Harmony of the Seas' returned to Galveston, Texas, with a delay of eight hours on Dec 15, 2024, due to a medical emergency that required an unscheduled stop in Cozumel on the cruise’s back end. On Dec 13 an elderly passenger traveling with her family showed symptoms of a major stroke or aneurysm. The woman began experiencing vision changes and a severe headache, which escalated to minimal responsiveness. The ship’s medical team responded quickly, but the decision was made to return the vessel to Cozumel for an emergency evacuation. The passenger was medevaced and receiving care at an international hospital. assengers scheduled for the next sailing, originally set to embark on the morning, were asked to delay their arrival at the terminal until 8:00 p.m. Royal Caribbean offered onboard credits and prorated refunds for affected pre-cruise packages to compensate for the disruption. Despite the delay, the ship’s upcoming itinerary, including stops in Roatan, Costa Maya, and Cozumel, remained unchanged.

Itinerary changed due to hurricane Milton

The 'Harmony of the Seas', which had departed Galveston, Texas on Oct 6, had to skip a port call in Honduras due to hurricane Milton and replaced it with a stop in Costa Maya, Mexico. On Oct 8 the passengers were informed that plan had to change again because the widening storm meant a visit to Costa Maya would be impossible. To maintain a safe distance from the storm, and its widespread impacts, the heading was adjuisted to find smoother seas before resuming to the original course towards Cozumel. Instead, the ship skipped Costa Maya and remained at sea which meant just one port visit in total for the entire cruise.

FBI started investigation into deadly accident

After a 12-year-old boy plummeted to his death after falling from a balcony in the ship's "Central Park" neighborhood — an open area in the ship's interior on the 8th deck — which includes bars, restaurants, shops, and more than 10,000 plants and flowers, the FBI confirmed that it was investigating the incident. It wasthe primary federal agency authorized to investigate potential crimes on the high seas, and was coordinating with the U.S. Coast Guard and Customs and Border Protection. The FBI and Royal Caribbean did not reveal the circumstances of how the boy fell from the balcony. Royal Caribbean released a statement on the boy's death: “We are deeply saddened to confirm the death of one of our guests. Our Care Team is providing support and assistance to the guest’s family during this difficult time. For the privacy of the guest and their family, we have no additional details to share.” Already in 2019, a 16-year-old boy fell to his death while attempting to climb into his room from the balcony of the 'Harmony of the Seas'. The teen was on the eighth deck, according to the Broward Medical Examiner’s Office. He landed on a pier after attempting to climb into his room from a nearby balcony because he forgot his room key.